"Highly interactive. Illustrated with many visuals, situations to reinforce the topic. A very dynamic trainer" ( Steve Delangy, Software Director, Airprime, Inc.

"The learning in this class can be easily applied to my current team and I truly feel That we will benefit from it. Michele is an excellent instructor and passionate about her work." (Governmental employee)

"Instructor very well organized , material very useful!"

"Material was really interesting and applicable. Michele delivered the material in a totally entertaining and fun way!" ( Mardu Moore, QA Manager, Peoplesoft)

"There was lots of interactive time-questions were answered."

"I like most… the pace of the class, the handouts, the class participation" (Len Campbell Fossen, Program Manager, Compaq

"The instructor was very clear on this subject, and modeled great interaction with participants"

"This was a great class. Everything was great, especially the instructor's positive attitude." (Irina Aponovich, Systems Support Lead, Instill Inc.)

"I will try to remember every second of this course"

"It was very motivational. The instructor provided examples and stories to clarify the concepts." (Cynthia Lobardo- Civil Engineer)

"She kept the session upbeat, and allowed everyone to share their ideas in a way that they wanted to. Materials were thorough and easy to understand."

"I was impressed by the way she addressed all of our expectations and needs."

Liked most… Michele's relevant and vast experience, tying in relevant stories and great humor to facilitate learning. ( Heather Verhys, Novapic )

" We have been working with her for years and have had great results." Janice Howell, VP Operations, Deckers.